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#DIGITALPERSONA THE FINGERPRINT READER IS NOT CONNECTED WINDOWS 10#

Visit 1: Technician replaced the palm rest and the problem was not resolved.Power LED not consistent brightness even at 100% charged Initially the power indicator LED to the left of the device not being lit even when fully charged.

The device has been serviced by a Dell technician a few times. Bios setting: Intel Software Guard Extension – Intel SGX -> Software.Intel Software Guard Extensions Platform Software: 1.9.100.41172.

#DIGITALPERSONA THE FINGERPRINT READER IS NOT CONNECTED WINDOWS 10#

Windows 10 Pro (Version: 4 Build: 17134).

I’m writing this post in hopes that we can better diagnose finger print reader problems with more details than merely “It does not work.” It appears from some other forum posts that user posted solutions work for some and not others, thus indicating that we are not experiencing the same issues.